Description:
Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.
Goodwill TalentBridge, along with our client, a financial institution in the Milwaukee area, is recruiting for Universal Bankers.
These are direct-hire opportunities, 1st Shift Monday-Friday, pay starting at $17/hour with the opportunity to earn more, and benefits.
Job Responsibilities
- Accurately process and handle various customer transactions with a high degree of accuracy, confidentiality, and enthusiasm. These transactions can include, but are not limited to: cash handling, deposits, withdrawals, loan payments, bond redemptions, check cashing, cashier’s checks, closing accounts, processing of general ledger debits/credits, packaging coins and currency, logging and processing night depository, and placing deposit holds.
- Build and strengthen customer relationships.
- Resolve issues or refer to appropriate employee to ensure customer satisfaction and retention.
- Actively acquire new banking relationships and open new accounts
- Promote and explain our suite of digital services to increase use and security
-
Process stop payment requests, wire transfers/fund transfers, and places check orders. Proactively assist customers in renewing CDs.
- Develop and cultivate long-term business and consumer relationships.
- Increase customer engagement through ongoing follow-up and meaningful conversations.
- Ensure the branch is properly organized and stocked with forms, supplies, etc.
- Maintain confidentiality of information and records and shares information only as appropriate.
- Assist other bankers, as needed, to open, maintain and close all deposit products and services.
- Keep informed of, and strictly adhere to all bank procedures and industry regulations.
Requirements:
- High school diploma or GED
- Basic keyboarding skills and the ability to navigate in a Microsoft environment.
- Ability to operate office equipment of varying heights, sizes and positions by reaching, handling, fingering, bending, stooping, kneeling and feeling
- Ability to lift and carry a weight of up to 20 pounds for a short period of time.
Nice-to-Have
- Knowledge of bank products and services
- 1+ year of retail banking experience
Equal Opportunity Employer
