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Customer Care Associate/Order Entry Specialist - Schaumburg, IL

Post Date: 02/11/2024

Req. Number: 107562

City: Schaumburg

State: Illinois

Zip Code: 60193

Description:

Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.

Now Hiring! We are seeking an experienced Customer Service/ Order Entry Specialist for a client in Schaumburg, IL. 

Monday-Friday 8:00AM-5:00PM, Starting Pay $20/HR

  • Why Apply?
    • Quick Response Times and Easy Onboarding process
    • Wonderful Team Environment 
    • Internal Growth and Stability

    Responsibilities:

    • Answer any questions the customer may have about available products and services
    • Enter customer orders and perform necessary tasks to ensure timely and accurate processing
    • Maintain customer relationships by responding to inquiries promptly and efficiently and keeping record of details.
    • Setup and resolve problems with customer accounts
    • Forward information to appropriate departments as needed.
    • Provide customers with information on any open orders and invoices
    • Communicate with customers via Live Chat to provide real time help and services


Requirements:

SKILLS & ABILITIES

  • Strong verbal and written communication skills
  • Data Entry/ Order processing (This is the main task of the job)
    •Salesforce
    •Attention to Detail
    •Multitasking
    •Sales Rep
  • Email
  • Chat

Education and/or Experience:

  • High School Graduate or General Education Degree (GED)
  • Customer Service experience in Manufacturing 

Apply now!

Equal Opportunity Employer

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