Description:
Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.
Camera Technician -Plumbing Industry Hiring Immediately!
Come join one of the longest and most stable businesses in the Ravenswood area of Chicago! Work with an amazing team and grow within the organization. Contract to Hire!
Job Summary
- Maintaining customer systems and equipment to proper manufacturer working specifications within directed timeframes.
- Diagnose and communicate effectively within management and customers on system and equipment problems and planned repairs.
- Able to compete repairs that meet or exceed customer expectations
General Accountabilities
- Read service guides to find information required to perform repairs.
- Inspect and test equipment to locate damage or worn parts and diagnose malfunctions or read work orders or schematic drawings to determine required repairs.
- Understand how systems and equipment are designed and used
- Able to quickly diagnose problems and effectively communicate a course of action to management and customers
- Once approved for repair, repair customer units within the time frames agreed upon by management and the customer
- Communicate with the customer via email, text or phone to keep them informed on the progress of the repair and costs
- Document repairs either via a report log or directly into tracking systems
- Communicate with administration to ensure the customer receives the proper invoice and documentation
- Work with management and administration to ensure proper inventory is available to meet customers expectations.
- Other duties as assigned
Requirements:
Job Qualifications
- Experience in small engine repair or equivalent
- Use of systems in the plumbing industry
- Training in electronics and small engine repair
Skills
- Mechanical
- Customer Service Mindset
- Complex problem solving
- Time management
- Detail oriented
Core Values:
- Strong Initiative
- Collaborative with customers and counter parts
- Does the right thing every time
- Owns it
- Humbly confident
Equal Opportunity Employer