Current Job Openings

Sales Assistant-Milwaukee, WI

Post Date: 06/23/2020

Req. Number: 82778

City: Milwaukee

State: Wisconsin

Zip Code: 53209

Description:

Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.

Goodwill TalentBridge, along with our client, is currently recruiting for a Sales Assistant to work in the Milwaukee, area.

Summary
Under the direction of the Vice President of Sales, the Sales Assistant is responsible for ensuring that all activities, projects and information related to inside and outside sales are monitored and maintained to create a process flow that leads to complete customer satisfaction.  This is done in a consistent and detailed manner to ensure accuracy, on-time delivery and a quality installation process experience is provided to customers in accordance with company procedures and policies and meets internal and external customer requirements.

Essential Duties and Responsibilities

  • Provides administrative support and coordination to Vice President of Sales on all national accounts
  • Manages and maintains all customer data in CRM system:  enters website leads, sends customer follow-up emails on new and existing quotes, enters customer responses, pulls sales reports monthly/quarterly/annually, sends out product information and searches for information in ERP system (M2K)
  • Manages and maintains database information:  verifies customer contact info, adds new contacts and customer information and purges old information
  • Maintains and coordinates AIA (American Institute of Architects) programs:  researches architectural firms to determine fit for our product, coordinates courses and training on VRCs (Vertical Reciprocating Conveyors) and coordinates lunch and learn appointments with regional manager
  • Tracks department expenses for sales schools and lunch and learns and manages attendees and feedback
  • Partners with marketing and regional sales managers on preparations for trade shows and sales schools
  • Develops relationships with all national external installation providers and monitors performance on a routine basis
  • Performs administrative duties and coordinates activities and projects for VP of Sales and Regional Sales Managers
  • Establishes best practices and procedures and communicates and trains team on procedures
  • Expedites customer concerns to Regional Sales Managers to ensure customer satisfaction
  • Keeps work environment clean, safe and positive
  • Primary focus of all business related efforts are and must remain that of promoting excellence in all products
  • Other duties as assigned

Description of Marginal Job Functions:

  • Cross trains and assists with all Marketing functions
  • Coordinates shipment and delivery schedules and transportation for all national accounts with assembly supervisor to ensure accurate, on-time and cost effective shipping
  • Sets personal goals for continued learning and growth

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires education generally equivalent to an Associate Degree in a Business or Sales related discipline
  •  3-5 years work experience in a inside sales, coordinator or customer service role in a fast-paced, team environment for a heavy equipment or capital goods manufacturer
  • Computer literacy and the ability to use Microsoft Office (Word, Excel, PowerPoint, Outlook) proficiently
  • Knowledge of and the development of proficiency in ERP(M2K), CRM and database programs and software
  • Excellent customer service skills and a strong desire to provide the highest level of internal and external customer satisfaction
  • Strong organizational skills, detail orientation and a high degree of accuracy in all tasks
  •  Problem solving skills and the ability and desire to develop and implement practical solutions
  • Excellent communication skills to effectively relay verbal and written information in a professional manner
  • Requires self-motivation and the ability to work independently and as part of a project team
  • Ability to handle multiple, competing priorities, work under pressure and meet deadlines while producing accurate and high quality work
  • Requires occasional travel by automobile, train or plane to trade shows, sales and customer events
  • Ability to use basic office equipment:  fax, voicemail, copier, calculator, etc.
  • Basic math skills:  add, subtract, multiply, divide, count and calculate

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequent sitting
  • Frequent use of hands to finger, handle, grasp or touch objects and tools
  • Frequently is required to talk or listen
  • Occasional standing, walking, climbing, kneeling, squatting, stooping, crouching, crawling, twisting, bending, reaching
  • Occasionally lifts and or moves up to 35 pounds  
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus between near and far

Work Environment: 
The employee works indoors in office and production environments.  Employee may be exposed to fumes or airborne particles. 

Please send resume to: talentbridge.professional2@goodwillsew.com

Equal Opportunity Employer

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