Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.
Goodwill TalentBridge is looking for 1 Project assistant with an administrative background for an 8 to 9 month contract.
This position will be onsite for the first 8-10 weeks and then will be flexible with a small hybrid schedule.
8:00am to 5:00pm Monday through Friday, Wheeling IL.
This project assistant will be responsible for administrative duties alongside customer service for new and existing customer accounts.
Responsibilities:
- Handle Outgoing and Incoming calls for new and existing customers
- Have consistent communication with Technicians and Customers and schedule appointments based on both parties availability
- Work with customers to discover their needs for new equipment, equipment removal, equipment upgrades, etc.
- Heavily document each call with customer details, discovered needs, etc. (Data Entry)
- Make follow up calls after technicians successfully completes visit.
- Creates, follows through and closes tickets for every customer interaction.
