ESSENTIAL JOB DUTIES
- Diagnosing and repairing laptops, tablets, etc. based on company specs
- Configuration of laptops and tablets; downloading the OS, replacing and repairing the hard drive and/or battery, etc.
- Prescribing the specs of all devices
- Effectively communicating with both internal and external contacts by phone and/or email
- Maintaining accurate records on internal ticketing system
- Staying up to date with all certification requirements
- Monday - Friday 9-hour shift (including 1-hour lunch break) various shifts, including 2nd shift and 3rd shift.
Equal Opportunity Employer