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Employment Services Representative - Englewood, IL

Post Date: 01/23/2023

Req. Number: 101062

City: Englewood

State: Illinois

Zip Code: 60636


Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.

Now Hiring!
Direct Hire Opportunity- Fulltime with Benefits- Monday-Friday, 8AM-4PM, ONSITE


The Employment Services Representative is responsible for all case management and job development activities as they relate to individual consumers acquiring and maintaining employment. This includes acting as a liaison with multiple entities, managing Individual Service Plans (ISP), managing records, and providing supportive services. Also provides information on other available resources through Community Partners.

Implements strategies to achieve the goals for the organization and case management and job development activities. Sustains policies, procedures and programs. Typically works on projects and tasks that span 3 - 12 months.


  • Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments. Periodically serves as a team member or subject matter expert on formal or department projects.
  • Uses skills to solve problems of routine complexity; able to identify root cause, interpret data, and resolve issues.
  • Act as liaison with employers, union, public and private employment agencies and other staff to develop job opportunities that match both business and job seekers needs.
  • Establish and maintain working relationships with employers, industry organizations, and public agencies to source job openings and secure employment and vocational training opportunities for clients.
  • Evaluate individual's background, skills, and interest and match to potential job openings or training programs
  • Orient newly hired consumers to the company's policies, procedures, products, services, standards, fringe benefits, and opportunities.
  • Provide counseling, guidance and supportive services as needed, including career exploration, personal grooming, personal finance, job seeking, community resources, and transitional jobs.



  • Two years of college education or experience equivalency, and a minimum of 2 years of experience.
  • Previous experience working in placement services or case management.

Physical/Sensory Demands:

Remain stationary for extended periods of time, repetitive use of hands and vision required while using computer keyboard and working with written and electronic information, ability to hear and communicate on phone and in person, travel required.

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Equal Opportunity Employer

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