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Customer Service Representatives-Buffalo Grove, IL

Post Date: 01/21/2019

Req. Number: 66931

City: Buffalo Grove

State: Illinois

Description:

Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.

Goodwill TalentBridge, along with our client, is currently recruiting for Customer Service Representatives to work in the Buffalo Grove area.  These are Direct Hire opportunities!

Duties:

  • Assist customers over the phone, e-mail or LiveChat support to answer product questions
  • Enter customer orders into the system
  • Follow up on order status
  • Follow up and process RMA's

 

Requirements:

  • Strong general PC/Windows skills (including Word and Excel)
  • Accurate typing at 60wpm
  • Previous experience with databases (Access, SQL)
  • Bilingual English/Spanish strongly preferred
  • Must thrive in in a fast paced team environment

There are two positions available with shifts either 11am - 8pm or 1pm - 10pm and alternating Saturdays from 2pm - 8pm. These are direct hire opportunities for the right candidates.

Please send resume to:  cindy.ball@goodwillsew.com

Equal Opportunity Employer

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