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Customer Service Representative-Waukegan, IL

Post Date: 05/22/2019

Req. Number: 70808

City: Waukegan

State: Illinois

Post Date:
Req Date: 70808
City: Waukegan
State: Illinois
Zip Code:


Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.

Goodwill TalentBrige, along with our client, is currently recruiting for a Customer Service Representative for their call center located in the Waukegan area.

Duties include:

  • Assess member needs and describe and recommend product features and benefits
  • Resolve routine member service problems in a timely manner
  • Take membership requests such as: opening new accounts, add/remove joint, name change, etc.
  • Provide investment opportunities through Share Certificates and IRA product 


  • Previous call center and credit union experience
  • Able to understand the functions of accounting
  • Perform basic math
  • Able to perform a high degree of accuracy and attention to detail

The position performs member service, referrals and sales in the Call Center. The customer service rep also advises members of appropriate products and services that will help them achieve their financial goals. The position is full time, temporary to potentially permanent. Hours are 9am to 5pm, Mon-Fri with alternating Saturdays, 9am to 1pm.

Please send resume to:

Equal Opportunity Employer

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t: (414) 847-2905

t: (262) 833-1600

t: (224) 321-5700

MILWAUKEE, WI (Northwest)
t: (414) 847-2905