Current Job Openings

Customer Service Representative-Lake Bluff, IL

Post Date: 07/16/2019

Req. Number: 72310

City: Lake Bluff

State: Illinois

Zip Code:

Description:

Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.

Goodwill TalentBridge, along with our client, is currently recruiting for a Customer Service Representative to work in the Lake Bluff area.

The Customer Service/Administrative Assistant will support retail customers and end-users with order support, product assistance and troubleshooting. This ideal candidate should have strong interpersonal skills, data entry skills and ability to prioritize. .

Responsibilities:

  • Answer customer calls and provide customer service as needed
  • Order Entry
  • Arrange for shipment of replacement parts
  • Track and trace delivery order
  • Light filing, mail sorting and assist with various projects as necessary
  • Initiate claim process with customers
  • Notify manufacturers of new claims

Requirements:

  • Excellent written and oral communication skills
  • Team player willing to grow and adapt with a growing, entrepreneurial company
  • Detail oriented and highly organized
  • Work with moderate level of supervision
  • Working knowledge of Microsoft Office-Epicor would be a plus
  • Strong math and problem solving skills
  • Experience in customer service or general office administration
  • Some mechanical aptitude (HVAC and/or plumbing) preferred

Please send resume to:  cindy.ball@gmail.com

Equal Opportunity Employer

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