- Excellent interpersonal skills and ability to interact professionally, appropriately, and effectively with a wide range of culturally diverse individuals during a time of crisis and distress.
- Excellent ability to communicate both verbally and in writing in a professional and empathetic manner.
- Ability to think critically and assess multiple perspectives of a given situation.
- Computer skills are necessary and should include the ability to access and navigate Microsoft programs, email accounts, web browsers, as well as gain knowledge of and efficiency with various databases and software programs following training.
- Equal comfort with working individually and within a team environment that emphasizes interdisciplinary collaboration.
- Must be 18 years of age or older.
- A background check is required. However, the circumstances of prior justice-involvement will be considered on a case-by-case basis and will not necessarily disqualify a candidate.
- Present evidence of identity and authorization to work in the United States (I-9 documentation) is required.
- Experience conducting telephone or in-person interviews.
- Community engagement and/or outreach experience.
- Customer service experience.
- Contact tracing experience.
- Fluency in Spanish, Polish, Mandarin, Cantonese, or additional languages highly valuable.
- Systematically collect and record information in corresponding centralized databases.
- Communicate with colleagues, supervisors, leads, and the public in a professional and empathetic manner.
- Collaborate with supervisor(s) in identifying and meeting project goals.
- Maintain regular, frequent contact with supervisor and/or leads for special initiatives
- Participate in ongoing professional development and related trainings.
- Participate in Earn and Learn opportunities*
- Attend all team meetings
- Conduct other COVID-19 related duties as assigned.
How to Apply:
Please click "Apply Online" below and search for Job Number 90597
Equal Opportunity Employer