Description:
Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.
Goodwill Talentbridge, along with our client, is currently seeking an experienced Claims Integrity Specialist who can work remotely, in a HIPPA compliant work space.
SUMMARY
The work environment is fast-paced with a collaborative atmosphere. Most of all, our client is passionate about delivering innovations that improve the quality of health care and the patient experience. We are looking for like-minded individuals to join our team today!
Specific job responsibilities include:
- Minimum 2 years of experience with health insurance/medical claims
- Must understand how medical insurance works; i.e. Deductibles, Co-insurance, Out of Pocket/Co-pays
- Knowledge of or experience with Salesforce or other CRM’s i.e. EPIC
- Strong communication skills
- Verifies and researches patient/claimant information, the payer network, in- or out-of-network status, researches any/all information to determine active policy
Requirements:
About You:
- High school diploma required. Bachelor’s Degree or relevant experience in healthcare preferred.
- 2-3 years of experience with health insurance claims
- 2+ years of experience providing patient communication, researching, and documenting patient insurance information
- Excellent communication and customer service skills with a focus on assisting patients in a healthcare environment
- Strong attention to detail, time management and organizational skills
- Experience with Microsoft Office, Customer Relationship Management systems, and Provider Engagement Portals required. Salesforce experience highly desired.
- Possess a secure work area conforming to HIPAA guidelines.
- Self-awareness to find creative solutions to remote challenges.
- Resourcefulness and high levels of emotional intelligence to identify obstacles and collaborate with others to discuss potential solutions.
Equal Opportunity Employer
