- High school diploma required. Bachelor’s Degree or relevant experience in healthcare preferred.
- 2-3 years of experience with health insurance claims
- 2+ years of experience providing patient communication, researching, and documenting patient insurance information
- Excellent communication and customer service skills with a focus on assisting patients in a healthcare environment
- Strong attention to detail, time management and organizational skills
- Experience with Microsoft Office, Customer Relationship Management systems, and Provider Engagement Portals required. Salesforce experience highly desired.
- Possess a secure work area conforming to HIPAA guidelines.
- Self-awareness to find creative solutions to remote challenges.
- Resourcefulness and high levels of emotional intelligence to identify obstacles and collaborate with others to discuss potential solutions.
Equal Opportunity Employer