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Claims Integrity Specialist-Lincolnshire, IL

Post Date: 07/02/2019

Req. Number: 71171

City: Lincolnshire

State: Illinois

Post Date:
Req Date: 71171
City: Lincolnshire
State: Illinois
Zip Code:


Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.

Goodwill TalentBridge, along with our client, is currently recruiting for a Claims Integrity Specialist to work in the Lincolnshire area.

This position is responsible for verifying and investigating patient insurance, estimating benefit coverage and out of pocket costs, and contacting patients all around the country by phone to discuss payment options in a high volume setting.


  • Contact various insurance companies to confirm insurance coverage and eligibility of devices based on CPT codes
  • Estimate benefits coverage and patient out of pocket costs
  • Obtain referrals and authorizations as needed. Procure medical records and additional data from patients and customers when required
  • Make outbound phone calls to patients to discuss payment options
  • Update records with complete patient and insurance information


  • 1-3 years of experience with health insurance, benefits investigations, and reimbursement, along with billing and coding
  • 2 or more years of experience providing patient communications and financial counseling for a healthcare provider, preferably in a call center environment
  • Excellent communication and customer service skills with a focus on assisting patients in a healthcare environment
  • Experience with Microsoft Office and computer systems, preferably Customer Relationship Management systems
  • Bachelor’s degree or relevant experience in healthcare field

Please send resume to:

Equal Opportunity Employer

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t: (414) 847-2905

t: (262) 833-1600

t: (224) 321-5700

MILWAUKEE, WI (Northwest)
t: (414) 847-2905