Current Job Openings

Call Center Customer Service Reps-Waukegan, IL

Post Date: 09/11/2019

Req. Number: 74188

City: North Chicago

State: Illinois

Zip Code: 60064

Description:

Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.

Goodwill TalentBridge along with our client, is currently recruiting for Billing Call Center reps to work in the North Chicago area.

Duties:

  • Assess member needs and describe and recommend product features and benefits
  • Resolve routine member service problems in a timely manner
  • Take membership requests such as: opening new accounts, add/remove joint, name change, etc.
  • Provide investment opportunities through Share Certificates and IRA products

Requirements:

  • Previous call center experience- preferably with a credit union or bank
  • Able to understand the functions of accounting
  • Perform basic math
  • Able to perform a high degree of accuracy and attention to detail

Please send resume to cindy.ball@goodwillsew.com

Equal Opportunity Employer

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