Current Job Openings

Bilingual Receptionist - Madison, WI

Post Date: 11/19/2020

Req. Number: 84329

City: Madison

State: Wisconsin

Zip Code: 53713

Description:

Goodwill TalentBridge, a full service staffing and recruitment firm, is part of Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago, the largest of the 165 Goodwill territories in North America. With more than 90 years of experience in Workforce Development and job training, Goodwill is helping thousands of people find work in the communities we serve, including 13 counties in Wisconsin and 10 counties in Illinois.

 

Goodwill TalentBridge, along with our client, is currently recruiting for Bilingual Receptionist to work in the Madison, WI area.  



SUMMARY:

Entry level position responsible for all supporting functions in the delivery of reproductive health care services. Performs front office functions.

ESSENTIAL JOB DUTIES: including, but not limited to, the following:

  • Adhere to agency’s policies, procedures, and protocol.
  • Perform at least one of the following functions:
  • Front office duties, including, but not limited to:
  • Greet patients, answer phones, refer calls, make appointments
  • Prepare and assemble charts, checking for completeness, errors, signature and appropriate assembly
  • Process lab results, filing reports in chart and filing charts when appropriate
  • Maintain patient records
  • Access client finances, which may include verifying insurance, health plan authorization and Title 19 cards; collect fees per agency guidelines; complete appropriate forms and obtain signatures per agency policy
  • Complete related financial / statistical paperwork for clients
  • Copy / transfer charts as needed
  • Request medical records as needed
  • Refer medical complaints / questions
  • Monitor clinic flow
  • Input and update computer patient data information
  • Comply with infection control, safety and emergency guidelines.
  • Work to ensure client satisfaction. Establish rapport with clients, remaining cognizant of and responsive to needs for medical and educational care delivered in a professional, expedient manner.
  • Provide appropriate resources as necessary.
  • Perform clerical and administrative duties, such as bookkeeping and follow-up (i.e. medical records, etc.), as required.
  • Follow inventory control policies.
  • Display initiative in maintaining a neat and tidy appearance in all areas of clinic, including office cleaning as needed.
  • Prepare center for opening and secure for closing, as required.

OTHER DUTIES and ABILITIES:

  • Keep current on relevant anatomy and physiology, methods of contraception, STD’s, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocol, referral procedures, and all company programs. Must attend mandatory trainings.
  • Assist initial training of new staff and volunteers by demonstration of techniques and procedures and by observation.
  • Perform other duties as may be assigned by the Clinic Manager.

Requirements:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty at a satisfactory level. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work independently and as a team member. 
  • Excellent written and verbal communication skills. 
  • Ability to relate to diverse communities. 
  • Possess a warm, caring manner. 
  • Accuracy and attention to detail essential. 
  • Ability to read and implement written instructions. 
  • Ability to physically assist a patient in distress. 
  • Computer skills desirable. 
  • Professional appearance and attitude. 
  • Some positions require bilingual skills.

 

EDUCATION and/or EXPERIENCE:

  • High school diploma or equivalent.
  • Experience in clinical setting desired.

 

SCHEDULE:

  • Pay: $14.00 per hour
  • Full Time - Temporary

 

How to Apply:

Please click "Apply Online" below and search for Job Number 84329

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